Return and Refund Policy
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30 days to return
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10 days to process refunds
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No re-stock costs
- Customer pays return
We offer a return policy of 30 days. This means that you have 30 days after receipt of your item to request a return shipment.
Return policy
To be eligible for a return shipment and refund, the product must meet the following conditions:
- The product is unused and in the original packaging.
- The return request must be made within 30 days of receipt of the product.
Return procedure
Please contact us first via contact@harvley-shop.com to request a return shipment. Items returned without prior request will not be accepted. Follow the instructions you receive from us after your return request. Return the product according to the instructions you have received. Make sure the product is properly packed to avoid damage during shipping. You are responsible for covering the shipping costs. We do not charge a restock fee
Rates
We will let you know when your refund has been approved. Upon approval, you will automatically receive your money back via your original payment method within 10 working days.
Damage and problems
Please check your order upon receipt and contact us immediately if the item is defective, damaged or if you received the wrong item. We will assess the problem and provide an appropriate solution.